• BANKMED & POLMED MEDICAL SCHEMES: the membership number MUST have 9 digits; add “0” in front of the membership number until it is 9 digits.
• CARECROSS: Should your medical aid be part of the Carecross group, please ensure you capture the Carecross "Bankmed Basic" under Medical Aid and NOT select Bankmed as a Medical aid
• BP SOUTH AFRICA the “0” in front of the membership number falls away.

All the other Medical aid numbers should be entered as displayed on the MEMBER Medical aid card.

Contact our call centre for more assistance should you experience any problems during registration on 086 1103 529.