Customer Care

Member Contact –  041 476 0399 (Priority Member line- During Lockdown)

Our dedicated call centre line will open after lock down - for more assistance on benefits or claim queries or log a query using our contact form below.

Working hours:

Mondays to Fridays 08:00 to 16:30 

Closure Times :

Public Holidays and Half Day on 24/31 December

Office Information (Staff working remotely during lockdown)

Reception contact number

(041) 506 5900 


(041) 586 4184 or 0866749700
1401/2 Oasim North, Havelock Str., Port Elizabeth 6001
Postal Address      
P.O. Box 12450, Centrahil 6006

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