2nd Benefit Warranty

PPN has designed a second benefit warranty for members who have lost, damage or broken their spectacles within their benefit cycle.

Contracted Providers:

PPN Providers contract to participate in this initiative and order via the Authenticate IT process.

Provider Participation is completely voluntary and a member will therefore be asked to obtain the 2nd Benefit warranty claim from a participating warranty provider.

Claiming the benefit:

The medical aid member needs to contact the PPN call centre directly on 086 1103 529 or email info@ppn.co.za to activate his/her benefit.

Terms and Conditions: 

The replacement benefit is only available at a PPN provider where the initial claim originated or the nearest PPN participating provider if the originating provider has not signed the addendum to facilitate the second benefit warranty • The current prescription registered on system with PPN will be used for the replacement pair • The spectacles must be ordered online via the PPN Authenticate IT process on the Optimum system • The cover includes a PPN frame and one pair of clear standard lenses to the last prescription as covered by the optical benefit • The member co-payment for the cover is R200 for Single Vision lenses / R300 for Bifocal lenses / R400 for Multifocal lenses and must be paid upfront to the provider • As applicable to the normal optical benefit, the member can choose an alternative frame and lens enhancements which becomes a co-payment between the provider and member • The Second benefit warranty is only available once off after the member claimed for their spectacles in a benefit cycle but cannot be used simultaneously with the normal optical benefit • The benefit is only applicable if the member remains on the medical aid option covered under 2nd benefit warranty where original spectacles originated ie should a member change medical aid or move to an option not covered under this warranty, then the benefit will not apply • Proof of broken, damaged or lost/stolen spectacles will be requested.

Participating PPN Scheme Options:

Bankmed (Comprehensive and Traditional), 

Bestmed (All options excl Pulse 1), 

Camaf (First Choice & Network Choice), 

Hosmed, 

MBMed, 

Medihelp (Medihelp Plus, Dimension Elite, Dimension Prime 3, Necesse), 

PG Group, 

Polmed, 

Remedi (Standard), 

Thebemed, 

Transmed