2nd Benefit Warranty
PPN has designed a second benefit warranty for members who have lost, damage or broken their spectacles within their benefit cycle.
Contracted Providers:
PPN Providers contract to participate in this initiative and order via the Authenticate IT process.
Provider Participation is completely voluntary and a member will therefore be asked to obtain the 2nd Benefit warranty claim from a participating warranty provider.
Claiming the benefit:
The medical aid member needs to contact the PPN call centre directly on 041 065 0650 or email info@ppn.co.za to activate his/her benefit.
Terms and Conditions:
The replacement benefit is only available at a PPN provider where the initial claim originated or the nearest PPN participating provider if the originating provider has not signed the addendum to facilitate the second benefit warranty • The current prescription registered on system with PPN will be used for the replacement pair • The spectacles must be ordered online via the PPN Authenticate IT process on the Optimum system • The cover includes a PPN frame and one pair of clear standard lenses to the last prescription as covered by the optical benefit • The member co-payment for the cover is R200 for Single Vision lenses / R300 for Bifocal lenses / R400 for Multifocal lenses and must be paid upfront to the provider • As applicable to the normal optical benefit, the member can choose an alternative frame and lens enhancements which becomes a co-payment between the provider and member • The Second benefit warranty is only available once off after the member claimed for their spectacles in a benefit cycle but cannot be used simultaneously with the normal optical benefit • The benefit is only applicable if the member remains on the medical aid option covered under 2nd benefit warranty where original spectacles originated ie should a member change medical aid or move to an option not covered under this warranty, then the benefit will not apply • Proof of broken, damaged or lost/stolen spectacles will be requested.
2020 Participating PPN Scheme Options:
Bestmed (all PPN options),
Bonitas (BonClassic, Standard, Primary),
Camaf (First Choice & Network Choice),
Hosmed (all PPN options),
Medihelp (all PPN options),
PG Group,
Polmed,
Remedi (Standard),
Thebemed,
Transmed