Contact Us

Member Customer Care – 041 476 0399

Lockdown: The PROVIDER dedicated call centre has been replaced with online interactions via digital platforms for benefit or claim inquiries on Optimum

Working hours: 

Mondays to Fridays 08:00 to 16:30 

Email address:

Benefits:; Claims:; Escalations:

Closure Times :  

Public Holidays and Half Day on 24/31 December

Contact Information (Staff are working remotely during Lockdown):

Telephone (Reception)
(041) 506 5900

(041) 586 4184

Email Address;

1401/2 Oasim North, Havelock Str.,
Port Elizabeth 6001

Postal Address     
P.O. Box 12450, Centrahil 6006

Contact Form

Try on a PPN Frame

To begin, simply browse to, and upload a photo of yourself look directly ahead (Just like the examples above)