Confirm Benefits

Check a claim status

Benefits are subject to Scheme Rules. Confirm with your optometrist if you want to remain within your optical benefits.

Please enter the details in the format requested on screen. Remove all spaces and symbols from your medical aid number. All interactions are logged on the system for quality, training and security reasons.

If the optometrist or member submits a claim to the Medical Scheme / PPN it implies that a service has been rendered

Payments are subject to Scheme Rules. Confirm the correct service date as per the invoice submitted by the provider.

Please enter the details in the format requested on screen. Remove all spaces and symbols from your medical aid number. All interactions are logged on the system for quality, training and security reasons.

Find a practice

Search here for optometrists that are part of the network either in your residential area or alternatively around your working address, whichever may be convenient for you.

Make sure your optometrist is part of the scheme network to avoid unnecessary payments above scheme tariff and pricing. Visiting an out of network provider may result in unnecessary co-payments should they invoice above the Scheme tariff.

Submit a claim

Submit a query

Benefits are subject to Scheme Rules. If the optometrist or member submits a claim to the Medical Scheme/PPN it implies that a service has been rendered. You cannot lay buy spectacles or contact lenses and claim for services not rendered.

All interactions are logged on the system for quality, training and security reasons.

Please enter the details in the format requested on screen. Make sure your contact information captured is accurate.

Kindly submit sufficient information for the PPN consultant to evaluate your query and revert with more information.